Community Outreach and Engagement Manager
📍 Itchenor, West Sussex (PO20 7DN) (running Community Food Hubs throughout West Sussex)
💼 Salary: £30,000 - £32,500 per annum | Full-time
📌 Reporting to: Head of Programmes and Innovation
Do you believe food can be the medium to deeper, lasting Community empowerment?
Are you someone who thrives on connection, collaboration, and making a real difference in people’s lives?
UKHarvest seeks an inspiring, passionate Community Food Hub Manager to lead our Community Food Hubs across West Sussex: places where food rescue meets dignity, choice, with meaningful wrap-around support.
About the Role
Our Community Food Hubs are far more than food distribution points. They are welcoming community spaces where individuals and families can access nutritious food alongside life-changing support services delivered in partnership with a wide range of external agencies.
This role sits at the heart of that vision.
Working closely with partner organisations such as the NHS, the Police, Fire service, Citizens Advice, MIND, Age UK and other frontline services, you will help ensure that every Community Food Hub offers not only food, but connection, advice, and pathways to longer-term stability. Through this collaborative approach, our support services at CFHs have grown by over 210% in the past year, and this role will be key to building on that success.
This is a hands-on, dynamic role combining physical activity, leadership, and compassionate community engagement.
What You’ll Do
- Lead and deliver a weekly programme of Community Food Hubs across West Sussex
- Build, nurture, and expand strong relationships with wrap-around support agencies to attend and support CFHs
- Actively encourage visitors to access wider services including financial advice, housing support, wellbeing, and other essential support
- Work with the Logistics Team to select, pack, load, transport, and present rescued food
- Create a welcoming, dignified environment where people feel comfortable, respected, and supported
- Lead and inspire volunteers, ensuring best practice, safety, and inclusivity
- Capture meaningful data and insights to demonstrate impact to funders and partners
- Collaborate with the Programme Manager to develop new hub locations and agency involvement
- Contribute actively to team meetings, learning, and continuous improvement
Who We’re Looking For
You will be:
- A caring, compassionate, and values-driven individual
- A confident communicator with natural warmth and charisma
- Experienced in working with external agencies, partnerships, or community organisations
- Skilled at breaking down barriers and building trust with diverse communities
- Comfortable leading others while working collaboratively as part of a team
- Physically fit and happy to be hands-on with packing, lifting, and setting up hubs
- A confident driver with a clean licence
- Organised, numerate, and comfortable working with data and reporting systems
Safeguarding
UKHarvest is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to comply with UKHarvest’s safeguarding policies and procedures and will be subject to an enhanced DBS check.
Why Join UKHarvest?
- Be part of a charity that goes beyond food, to deliver a real, holistic community impact
- Help shape Community Food Hubs that connect people to life-changing support
- Work within a passionate, supportive team that values innovation and collaboration
- See the tangible impact of your work every week in the communities you serve and support
If you are driven by purpose, energised by partnership working, and inspired by the power of community, we would love to hear from you.
